Frequently Asked Questions

Find answers to common questions about Aspire Tech training and platform features

Categories

Account Management

How do I create an account on Aspire Tech?

Account Management

How can I reset my password?

Account Management

Can I update my profile information?

Billing & Payments

What payment methods do you accept?

Billing & Payments

Is there a free trial available?

Billing & Payments

Can I cancel my subscription anytime?

Courses & Training

How do I enroll in a training course?

Courses & Training

What certificates will I receive after completing a course?

Courses & Training

Can I download course materials for offline access?

Technical Issues

I'm having trouble accessing the platform. What should I do?

Technical Issues

Is your platform mobile-friendly?

Technical Issues

What internet speed is needed to use the platform?

Compliance & Certifications

How do I verify my certificate?

Compliance & Certifications

Are your trainings compliant with regulatory requirements?

Compliance & Certifications

Can I get a transcript of my learning history?

Enterprise Solutions

Do you offer bulk licensing for organizations?

Enterprise Solutions

Can I customize training content for my organization?

Didn't find your answer?

Our support team is here to help. Contact us anytime.

Email Support

support@aspiretss.com

Usually responds within 24 hours

Phone Support

+1 (917) 600-9233

Available 24/7 for urgent issues

Live Chat

Chat with our team in real-time

Available 24/7 for urgent issues